Argo Training understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all our customers, suppliers and business contacts and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of our website, blog, or app.
1. Information About Us
Argo Training is a service of:
Email Address: firstname.lastname@example.org
Telephone Number: +44 (0) 01353 494701
2. What Does This Notice Cover?
This Privacy notice explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.
3. What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers. The personal data that we use is set out in Part 5, below.
4. What Are My Rights?
Under the GDPR, you have the following rights, which we will always work to uphold:
The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 1. The right to access the personal data we hold about you. Part 10 will tell you how to do this. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 1 to find out more.
The right to be forgotten, ie the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in Part 1 to find out more.
The right to restrict (ie prevent) the processing of your personal data.
The right to object to us using your personal data for a particular purpose or purposes and, where we have asked for consent to process your data, to withdraw this consent. The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
Rights relating to automated decision-making and profiling: we do not use your personal data in this way. There are exceptions to these rights, however. For example, access to personal data may be denied in some circumstances if making the information available would reveal personal information about another person or if we are legally prevented from disclosing such information. In addition, we may be able to retain data even if you withdraw your consent, where we can demonstrate that it has a legal requirement to process your data.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 1.
Further information about your rights can also be obtained from the Information Commissioner’s Office. If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
5. What Personal Data Do You Collect?
We collect personal data (which may vary according to your relationship with us) such as:
Date of birth;
The legal basis for the processing of your personal data is your consent and/or any other applicable legal basis, such as our legitimate interest in engaging in commerce and offering products and services of value to you. Any consent you provide may be withdrawn at any time by following the contact methods listed in Part 1.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
7. Data Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Any payment transactions made on our website are processed through a gateway provider and are not stored or processed on our servers.
8. How Long Will You Keep My Personal Data?
We will retain your information only for as long as is necessary for the purposes set out in this Privacy Notice. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable tax/revenue laws), resolve disputes, and enforce our agreements. We also retain log files for internal analysis purposes. These log files are generally retained for a short period of time, except where they are used for website security, to improve website functionality, or we are legally obligated to retain them for longer time periods.
9. How and Where Do You Store or Transfer My Personal Data?
Subject to the next following paragraph of this clause, we will only store or transfer your personal data in the EU. This means that it will be fully protected under the GDPR.
Our “Third-Party Data Processors” (service providers such as our hosting providers, data storage providers and other technical partners) may have access to your data. Some of these business partners may be located outside the EU.
10. Do You Share My Personal Data?
Other than that stated in Part 8 above, we may only share your information within the Argo Group of companies. Will not share any of your personal data with any external third parties for any purposes, subject to one important exception. In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
11. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email shown in Part 1.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding. We will respond to your subject access request within less than one month and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
12. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the details shown in Part 1.
13. Changes to this Privacy Notice
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. If we believe that the changes are material, we will let you know by posting the changes on this website.
14. Implementation of this Privacy Notice
This Privacy Notice shall be deemed effective as of 01 May 2021. No part of this Policy shall have retroactive effect and shall thus apply only to matters occurring on or after this date.